Teaching and non-teaching staff in the government-run and aided schools in the national capital will now be able to register their grievances at four levels and also file an appeal if they are not sat
Teaching and non-teaching staff in the government-run and aided schools in the national capital will now be able to register their grievances at four levels and also file an appeal if they are not satisfied with the decision of the concerned committee. According to the mechanism notified by the directorate of education (DoE), the school management committee will be the first level of the grievance redressal mechanism, where a teacher can submit a grievance in writing to the convenor or member secretary of the committee. The panel has to examine and redress the grievance within 15 days from the date of receipt.
The notification, which will come to rescue of those who fall prey to false complaints, comes after the Union HRD ministry had last year amended the Right of Children to Free and Compulsory Education rules to include a grievance redress mechanism for the teachers.
“Any staff member, if aggrieved, shall make a written complaint to the school staff grievance redressal committee consisting of vice-chairperson of school management committee who shall act as the chairperson of the said committee. Other members of the panel would be the teacher convenor, principal/head of school, two parent members of school management committee and one staff representative elected by the staff of the school for this purpose,” said a DoE circular.
If the committee fails to respond to the teacher or if the latter feels the response is unsatisfactory, he or she can represent their case to the zonal-level grievance redressal committee, comprising the zonal deputy director of education as the chairperson and the supervisor physical education along with three other members who are not employees of the school. this committee has to address the grievance within 30 days of receiving the complaint.
If the complainant is still unsatisfied with the response, he/she can approach the district-level grievance redressal committee which will be headed by the district collector and would be required to respond within one month.
