Chatbot named ‘ANYA’ is designed to provide medically verified information for health-related queries.
24 Nov 2018 10:05 AM
Survey finds most automated bots only smart enough for quick, simple queries.
11 Oct 2018 7:40 PM
Robotics and AI are ensuring that seniors who are alone, never feel lonely.
26 Jul 2018 7:58 AM
Chatbots with Emotional Intelligence are programmed to connect with people at a deeper level.
04 Jun 2018 12:42 AM
The researchers want to give chatbots a ‘consistent personality’ which will help them have better conversations.
29 Jan 2018 9:38 AM
The technology makes use of the data collected over a period of time and processes it to communicate with a customer like a human.
21 Dec 2017 2:02 PM
The current crop of commercialised chatbots has not been optimally designed keeping in mind the functions they are to perform.
13 Dec 2017 9:38 PM
Bots are able to capture valuable customer insights, helping them deliver a more personalised customer experience.
07 Dec 2017 2:58 PM
With the help of AI, a variety of tasks can be escalated with limited scope for human error.
18 Nov 2017 9:58 AM
A direct Message Card can be used to initiate interactions with the bot.
28 May 2017 12:28 AM
Facebook last week rolled out news feed ads that open into Messenger exchanges, and began letting businesses send "sponsored messages".
14 Nov 2016 9:20 PM