Home » grievances

You Searched For "grievances"

Shreya Sen-Handley | Complaints: Carping Or Crusading For A Cause?

Shreya Sen-Handley | Complaints: Carping Or Crusading For A Cause?

When organisations take customers for granted, it makes every sense to shoot off a complaint for the sake of health and...

21 Jun 2026 12:14 AM IST

A recent report by the Telecom Regulatory Authority of India (TRAI) has noted that the gross revenue of telecom services providers fell 8.1 per cent while the licence fee collected by the government dropped by 16 per cent year-on-year in the quarter ended December 31, 2017.

Ombudsman to ensure seriousness in complaint handling by telcos: Trai

The current architecture of complaint redressal in the telecom space is not adequate.

3 May 2018 6:24 PM IST