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  Technology   Mobiles & Tabs  04 Jan 2018  Screen wake up issues trouble Samsung Galaxy S8, S8+ users

Screen wake up issues trouble Samsung Galaxy S8, S8+ users

THE ASIAN AGE.
Published : Jan 4, 2018, 3:45 pm IST
Updated : Jan 4, 2018, 3:45 pm IST

Samsung users of the particular model are reportedly complaining about this issue and claiming that it arises while wireless charging.

The lock screen allegedly wakes up randomly while charging. (Image: Samsung Galaxy S8)
 The lock screen allegedly wakes up randomly while charging. (Image: Samsung Galaxy S8)

Samsung’s flagship smartphones Galaxy S8 and  S8+, which were launched in March last year seem to be posting a problem. As noted by Gadgets360, a few users on Samsung's forums are apparently claiming that these two smartphones are having a problem with the lock screen. The lock screen apparently wakes up randomly while charging.
The report also states that some of the forum users have been facing this issue only after a few months of the phone being launched. The community portal of Samsung US claims that hard reset, disabling connectivity options, and using safe mode don’t seem to resolve the issue.
A few users also reported that the phone wakes up every 10 seconds. Numerous comments on this post confirm that several other users of the two respective models have been battling the same issue.
As of now, there has been no official response and a way to resolve this solution from Samsung. Some users have also said that they experienced an issue while charging the Galaxy Note 8. The battery allegedly didn’t charge after it reached zero per cent.

Tags: samsung, smartphones, android