Saturday, Aug 24, 2019 | Last Update : 03:23 AM IST

Platforms providing last-mile delivery companies to customers

THE ASIAN AGE
Published : Aug 13, 2019, 1:14 pm IST
Updated : Aug 13, 2019, 1:14 pm IST

Consumers turn to e-commerce for all their shopping needs and quick delivery is the expectation of every online customer.

The same-day delivery market is predicted to witness significant growth in the coming years owing to the rising demand for quick delivery of products purchased online.
 The same-day delivery market is predicted to witness significant growth in the coming years owing to the rising demand for quick delivery of products purchased online.

Consumers turn to e-commerce for all their shopping needs and quick delivery is the expectation of every online customer. The phenomenal growth of eCommerce, along with a consumer expectation of low-cost and rapid delivery has forced retailers and other businesses to look at new options for solving the pain points of the consumers by offering them the same day delivery option.

The same-day delivery market is predicted to witness significant growth in the coming years owing to the rising demand for quick delivery of products purchased online. While there are certain challenges that are faced by the sellers/consumers in terms of poor logistics supply which results in loss of business, startups have identified the gap and worked towards solving the issue.

Platforms providing end to end delivery solution to customers

Shiprocket - Shiprocket is a logistics tech aggregation platform that automates logistics solutions for small businesses in the ecommerce sector. Shiprocket uses data intelligence to solve some of the most pressing issues in logistics such as optimizing shipments for performance and cost, automatically reconciling shipment weight discrepancies, RTO prediction, delivery date prediction and address correction. In addition to fulfillment, Shiprocket provides the fastest and most predictable COD remittances and provides an easy way to reconcile every order. The platform also accurately tracks different shipment statuses across all couriers to provide a single view of shipments to the merchant and the consumer and is proactively able to predict delays. It enables a unique post-dispatch tracking experience for consumers by sending the right communication over email and SMS. The platform allows consumers to interact with the courier as well as the merchant in case they want to redirect their shipment, update their address or select a future date of delivery. Every seller on the platform gets a free, customizable and white-label tracking page where they can embed marketing material and provide accurate tracking to their buyers thereby boosting consumer engagement after the shipment is dispatched

Delhivery - Since its inception in 2011, Delhivery has become India’s leading supply chain services company. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, logistics operations of the highest quality and cutting-edge engineering and technology capabilities.

EKart - EKART is India's largest logistics and supply chain company delivering 10 million shipments a month to 3800+ pin codes. Established in 2009, EKART as Flipkart's in-house supply chain arm has powered the growth of Flipkart with innovations such as Cash on Delivery, In-a-day guarantee (50 cities), Same-day guarantee (13 cities).

EKART delivers on consistent excellence in consumer experience by delivering reliably and managing variability at scale. With a renewed mission of transforming core supply chain through technology, EKART is now offering the same proposition to Brands, Sellers, Platforms, and Consumers outside of the Flipkart Group.

FedEx - FedEx Express invented express distribution and is the industry’s global leader, providing rapid, reliable, time-definite delivery to more than 220 countries and territories, connecting markets that comprise more than 90 percent of the world’s gross domestic product within one to three business days. Unmatched air route authorities and transportation infrastructure, combined with leading-edge information technologies, make FedEx Express the world’s largest express transportation company, providing fast and reliable services for more than 3.6 million shipments each business day

Amazon - Amazon announced the creation of Amazon Prime, a membership service offering free two-day shipping within the contiguous United States on all eligible purchases for a flat annual fee of USD 79 (equivalent to USD 101 in 2018), and discounted one-day shipping rates. Amazon launched the program in Germany, Japan, and the United Kingdom in 2007; in France (as "Amazon Premium") in 2008, in Italy in 2011, in Canada in 2013, in India on July 2016 and in Mexico in March 2017. According to Amazon, there are now Prime members in 17 countries in North America, Europe, and Asia-Pacific.

Tags: e-commerce, delivery