It is a free of cost service available to all women customers.
To address the increasingly felt, safety related concerns of women who wish to step out and do more, brand Idea has designed a unique mobile based solution, Idea Sakhi. It is a free of cost service available to all women customers using either prepaid or postpaid services of Idea, across the country. Accessible on both smartphones and basic feature phones, Idea Sakhi offers three extremely useful features - Emergency Alerts, Emergency Balance, and Private Number Recharge.
Idea Sakhi works on all smartphones and feature phones, and even if the customer does not have any voice or data balance - thus ensuring that the service can be easily accessible to women whenever they need to use it.
Women Customers can register and activate Idea Sakhi in two simple steps:
Step1: Call on a multi-lingual toll-free number 1800-123-100
Step2: Register Emergency Contacts (Friends & Family). Up to 10 mobile numbers can be saved as Emergency Contacts.
A registered Idea Sakhi customer will:
Receive a 10-digit proxy number, with which she can recharge her connection at any retail store without revealing her actual mobile number.
Receive 10 minutes of free local/STD calls, 10 SMS and 100MB data when her balance reaches < Re. 1 or if she exhausts her data pack.
To send an Emergency or a Safe Alert, the Sakhi user will need to:
-Give a missed call to 55100 to send an Emergency Alert. A call, flash and SMS with the location and time details of the Sakhi user will be sent to the Emergency Contacts, alerting them.
-Call 55100 and press 2 to send a Safe Alert. SMS with the location and time details of the Sakhi user will be sent to the Emergency Contacts, for assistance.