Glitches in Metro service routine

New Delhi: Glitches in Metro service has become a routine affair now with around 13 major technical glitches having hit the Delhi Metro in the last two years.

In 2016, eight incidents of major technical failures occurred whereas in 2015 five major technical snags were reported in the Delhi Metro network. The Yellow Line service was the worst affected. It was hit by major technical glitches five times followed by Blue Line which reported four such incidents. The Red Line and Violet Line each reported two such incidents for the same period. Meanwhile, the DMRC said that regular analysis is being carried out for each and every failure whenever it happens. Based on the analytical reports, corrective measures are taken to minimise recurrence of the problem. DMRC officials said the problem was with the overhead equipment system. “We are trying to rectify the problem at the earliest,” said a DMRC official on the condition of anonymity. The DMRC is yet to find a permanent solution to this problem, which has become persisting in nature. Despite being praised for its commendable services, the series of technical snags in the recent past has raised serious questions on its functioning. Incidentally, the Violet Line, which connects ITO with Escorts Mujesar, faced a series of technical glitches causing delays on other lines as well in January alone.