Owner boarded United Flight 1284, from Houston's George Bush Intercontinental Airport to New York's LaGuardia, on Monday, with her puppy.
In a shocking case, a ten-month-old French Bulldog puppy died after a United Airlines flight attendant allegedly to put it in the overhead compartment.
The owner boarded United Flight 1284, from Houston's George Bush Intercontinental Airport to New York's LaGuardia, on Monday, with her puppy, called Papacito, in its carrier.
However, according to fellow passenger June Lara, a member of the flight crew said the animal should go in the overhead bins.
'The flight attendants of flight UA1284 felt that the innocent animal was better off crammed inside the overhead container without air and water,' he wrote on Facebook.
'They INSISTED that the puppy be locked up for three hours without any kind of airflow, even going on to assure of the safety of the family's pet.
Lara said that when the plane eventually landed three hours later and the owner, who was with her two young children, opened the overheard luggage, the dog was dead.
He added, “There was no sound as we landed and opened his kennel,” adding, “I held her baby as the mother attempted to resuscitate their 10 month old puppy. I cried with them three minutes later as she sobbed over his lifeless body. My heart broke with theirs as I realized he was gone.”
He further wrote, “This poor family paid $125 for their pet to be murdered in front of them. There is no excuse for the pain this family is suffering.”
Fellow passenger, MaggieGremminger, who also witnessed the incident, said she was 'disgusted and traumatized' by the incident.
“How could a trained flight attendant instruct a passenger to place her dog in that bin. It was her job to understand the plane and it’s rules/limitations.”
United Airlines say they are now investigating the animal's death and have apologized for the 'accident.'
They confirmed the puppy, which can cost upwards of $1,000, should never have been placed in the overhead bins.
They further said, “We assume full responsibility for this tragedy and express our deepest condolences to the family and are committed to supporting them. We are thoroughly investigating what occurred to prevent this from ever happening again.”
The airline's policy states that all animals traveling inside the cabin should be in a carrier and 'fit completely under the seat in front of the customer and remain there at all times.'