Thursday, Jan 27, 2022 | Last Update : 11:21 PM IST

  India   All India  27 Apr 2019  'Systems restored,' says Air India after services affected across world for hours

'Systems restored,' says Air India after services affected across world for hours

THE ASIAN AGE.
Published : Apr 27, 2019, 8:27 am IST
Updated : Apr 27, 2019, 9:22 am IST

Server was down since around 3 am due to which airline is unable to issue boarding passes to passengers at airports.

Many passengers complained on social media about being stranded at airports.  (Photo: ANI | Twitter)
 Many passengers complained on social media about being stranded at airports. (Photo: ANI | Twitter)

Mumbai: CMD Air India Ashwani Lohani said, "Air India System restored" after Air India flights were affected since airline's SITA server was down all over India and overseas since 3:30 am, reported news agency ANI.

Air India's software solution is managed by SITA, a global airlines IT services major, which provides its check-in, boarding and baggage tracking technology.

 

According to an Air India official, the server was down since around 3 am Saturday morning due to which the airline is unable to issue boarding passes to passengers at airports across the world.

Many passengers complained on social media about being stranded at airports. A similar incident took place on June 23 last year when a technical glitch in the airline's check-in software delayed 25 of its flights across India.

(With PTI inputs)

Tags: air india, server down, sita server, technical snag
Location: India, Delhi