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Mobile app soon to help report non-availability of medicines

Two days after the Delhi government started a scheme to provide all prescription medicines for free at the state-run hospitals, Delhi health minister Satyendar Jain said on Tuesday that a mobile app w

Two days after the Delhi government started a scheme to provide all prescription medicines for free at the state-run hospitals, Delhi health minister Satyendar Jain said on Tuesday that a mobile app will soon be launched to help people seeking treatment at the government hospitals to report non-availability of medicines.

Last month, Delhi chief minister Arvind Kejriwal had announced the scheme under which the AAP government would provide free medicines at all its hospitals to patients from February 1. The Delhi government also set up a helpline, 8745051111, for registering complaints pertaining to any shortage in medicine supply at government hospitals via text messages. “We will launch a mobile application tomorrow through which people getting treatment at the government-run hospitals can complain of non-availability of free medicines prescribed by the doctors. People will have to upload the picture of prescriptions through the app. Once the picture of non-availability of medicines is sent via this app, he or she will instantly get a message or call informing the complainant when these medicines will be available in the hospital,” said Mr Jain.

Similarly, the complainants can also send the names of shortage of medicines on 8745051111 via a text message. Soon after, he or she will get response and will be informed when the medicines prescribed by the doctors will be available at the hospital.

On January 17, Mr Kejriwal had announced his government’s decision to waive user charges at all the government hospitals from February 1 and would make available medicines and diagnostic tests free of cost, using the money saved from three flyover projects.

The chief minister had made the announcement at the inauguration of an elevated corridor between Mangolpuri and Madhuban Chowk on Outer Ring Road, which he had said was built at the cost of Rs 300 crore, well below the sanctioned cost of Rs 450 crore.

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