Monday, Dec 16, 2019 | Last Update : 10:47 AM IST

What to consider when searching for enterprise software

THE ASIAN AGE
Published : Nov 20, 2019, 11:52 am IST
Updated : Nov 20, 2019, 11:52 am IST

Picking the wrong software leads to wastage of time, money, and resources of an enterprise.

Choosing the right software is crucial as this can streamline operations and improve the productivity of an enterprise.
 Choosing the right software is crucial as this can streamline operations and improve the productivity of an enterprise.

As there is a wide range of offerings and vendors in the market, selecting the software for an enterprise is a daunting task. However, choosing the right software is crucial as this can streamline operations and improve the productivity of an enterprise. But, picking the wrong software leads to wastage of time, money, and resources of an enterprise.

Well, there are several points a person must consider while searching for enterprise software. Listed below are a few important points one must consider before making a final purchase. 

 Determine the budget

 While you are all set to buy enterprise software, the foremost thing to decide is the budget. If the budget is high, then you can go for advanced software. If the budget is low, then you must look for such software that meets your basic business needs. It is always suggested to search for software that fits in the budget of an enterprise. Once you start dissecting the features and functionalities of different software, make sure you enlist all the pricing plans to make an informed decision. 

 Functionality

After analyzing the budget, the next step in selecting enterprise software is deciding what you want from it. Begin by making a list of features that are must-haves and ones that can enhance your workflows. This will definitely demand a sound technical knowledge of the software and how it can drive the business goals.

 Scalability

Always try to choose that software that not only fulfills the present need of an enterprise but also the future needs as business grows and changes over a period. A lot of enterprises commit a mistake by buying the software that meets their present business needs.

Thus, it is quite necessary to take scalability of software into consideration. Often the less expensive software does not fulfil the future obligations, so always choose a software which will be useful in the present as well as in the future.

 User Friendliness

The software has to have a user-friendly interface. It enables users to quickly access its standard features or commands and adapt to it. The software which is not user-friendly will cause undue frustration for the user. User-friendly software is always reliable and does not malfunction or crash.

Customer support

Excellent customer support is a must-have while choosing the software for an enterprise. No matter how good the software is, it is essential that the software provider offers an outstanding customer support. It means the company should have dedicated account representatives, decent customer service phone numbers or email addresses, and active social media teams.

 Agility

Selecting and finalizing a vendor is like choosing a partner. You will always expect the software provider to innovate its offerings while staying relevant. Hence, it is always suggested to look for a company’s latest updates, see what servers they use, check if they’re using the newest technology etc.

 Hidden Costs

Choosing software for an enterprise is an important task, where a person needs to check everything before finalizing any provider. Always check if there are any hidden costs associated with the software you are selecting it. The best way to know this is to check the pricing page of the software provider’s website.  

 The work of choosing software for an enterprise becomes comfortable with the above-discussed points. Always remember your choice of software can have a significant impact on the team and the customers. So, it’s not taken for granted decision. Just as accounting software has become an integral part of business’ daily operations, enterprise software can help them get the work done more efficiently and effectively. Thus, it is essential to know determine right metrics while choosing software for enterprise.

 By Ankit Dudhwewala, Co-Founder, SoftwareSuggest

Tags: enterprise, software