Sunil Tatkare

Students of St. Xavier’s college, who surveyed 1,200 BEST conductors and drivers in the city, have found that 92 per cent of them are unhappy with the already contentious computerised duty schedule called Trapeze.

Trapeze — a software made by a Canadian company was launched in April of 2014 despite resistance by 4,200 conductors and drivers, resulting in a flash strike on April 1 and 2. The BEST management had then struck a deal with the unions after giving assurances that the kinks would be worked out.

The survey, conducted in August 2015, saw 21 students visit 12 depots out of the 26 in the city. One of the students Sneha Ramanan (20), now in her third year, said, “Slowly, as we talked with them and saw their frustration, working hours as well as the conditions of the chowkies.”