Air Sewa app launched for complaint redressal

Chennai airport received the “champion award” for its best performance in this regard due to hundred percent timely closure of grievances in one year.

Panel slams IndiGo over rude staff

Airline slammed for failure to provide even diabetic passengers with food and water.

Can’t be proud of no-fly list

The staff and crew of airlines are exempted from being featured on such a list even if they are guilty of provoking the “flying rage” in passengers.

Unruly flyers could face lifetime ban

Aviation ministry has unveiled rules that penalise unruly passengers, but offer no protection to flyers from rude cabin crew.