The ‘iSAFE’ initiative taken by the IRSC to ease the anxiety that comes with the breakdown of a car in the middle of nowhere.
New Delhi: Students and the alumni of IIT Delhi have come up with India’s first helpline to provide roadside assistance and emergency care services across the country. Called ‘iSAFE Assist,’ the helpline was recently launched by the Indian Road Safety Campaign (IRSC) at the International Conference on Safer Mobility 2019 in IIT Delhi.
The IRSC is an organisation led by students and alumni of IIT Delhi to eradicate road traffic injuries and it is currently working with people from the UN, WHO, ministry of road transport and highways, various state governments, zonal policies, the Supreme Court, AIIMS, IITs, TRIPP, and other research centres across the world in its endeavour towards Vision Zero.
The ‘iSAFE Assist’ aims at making life simpler and more efficient for road travellers. This is an incredible initiative taken by the IRSC to ease the anxiety that comes with the breakdown of a car in the middle of nowhere.
While working on ways to help people on the road, IRSC realised that many of the major issues faced were due to the non-availability of services and the lack of a universal number to trigger emergency care and roadside assistance. Also, many people lose their lives in road accidents because they do not get the required medical attention on time. Thus, the need for a platform that can provide roadside assistance was felt.
The iSAFE Assist, initiated by the organisation, is dedicated to helping users with such issues, irrespective of time and location.
Launched by the officials from the ministry of road transport and highways and other associations, the helpline team consists of over 6,200 authorised service providers covering 28 states and 1,795 cities.
The service will be provided across all major cities and will be available 24x7 on all 365 days of a year. The services include emergency towing, breakdown services, fuel delivery, and flat tire assistance. The emergency cab and accommodation assistance will be provided if a vehicle breaks down and cannot be repaired on the spot.