:: Robin Sharma

Day of listening

Robin Sharma

Sept.18 : Listening is, in so many ways, the social equity of the world-class cultures that evolve into world-class organisations. Listening makes people feel special (and talent leaves organisations mainly because they didn’t feel special). Listening shows respect. Listening allows you to gather the data that will improve everything you do. I guess what I’m suggesting to you is that brilliant performers are brilliant listeners.

Today, just for a day, make the decision to listen (versus just hear). Don’t interrupt. Don’t rehearse your answer while the other person is speaking. And don’t dare check your email or search for text messages while another human being is sharing their words. Just listen. Deeply. Be there for that person. Because everyone has a voice. And each of us craves to have ours recognised. Watch the great things that unfold once you do.

— Excerpted from The Greatness Guide 2

by Robin Sharma. Published by Jaico

Publishing House, jaicopub@vsnl.com