:: Robin Sharma

Cherish conflict

By Robin Sharma

Everybody runs from conflict. It makes us feel bad, so we avoid it. Hope it will somehow resolve itself. It never does. Instead it just festers like a bad wound (what we resist really does persist).

Here’s my take on conflict: Conflict is nothing more than an opportunity for greater growth and a deeper personal connection. Every conflict carries within it a chance for you to learn a powerful lesson and to grow as a human being (in your understanding and awareness and perspective). And every conflict, whether with a loved one or a customer, is a gorgeous opportunity to forge an even closer bond with them. By turning their dissatisfaction into a wow for both of you. So don’t run from conflict. Don’t send the email when you know you need to speak some truth face to face. Leadership is about balancing compassion with courage. And though it can feel so messy, in truth it’s a gift. Embrace it. Relish the potential it carries. Celebrate it. It can serve you so well.

— Excerpted from The Greatness Guide 2 by Robin Sharma. Published by Jaico Publishing House, jaicopub@vsnl.com