Chatbots

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The solution must be easy to use and low-resource, like Logmore, which uses QR codes that are trackable through any smartphone. — By arrangement

How tech can help India reach vaccine goals and slow down its COVID-19 disaster

India’s vaccine chain has to protect against contamination before vaccines arrive, using tamper-proof seals and a transparent supply chain

30 Aug 2021 9:57 PM

Launched at the 46th Annual Meeting of the Research Society for the Study of Diabetes, ANYA is an intelligent and patient-friendly chatbot trained to help patients with health-related concerns as part of their disease-management.

Lupin launches India’s first chatbot for patients

Chatbot named ‘ANYA’ is designed to provide medically verified information for health-related queries.

24 Nov 2018 10:05 AM

Seventy-two per cent of consumers generally find chatbots to be helpful to some degree, but the interaction quality can be quite mixed.

Chatbots still too dumb to get the job done

Survey finds most automated bots only smart enough for quick, simple queries.

11 Oct 2018 7:40 PM

The elderly population in India is going to increase considerably in the coming years.

Ageing population will increase advanced tech-backed solutions demand

Robotics and AI are ensuring that seniors who are alone, never feel lonely.

26 Jul 2018 7:58 AM

In a study by Stanford University, Woebot, another one in the league, was noted to have reduced anxiety and depression in 18-28-year-olds. The bot reports once a day, asking questions like ‘how are you feeling’ or ‘what is your energy like?’

Bots of love and care

Chatbots with Emotional Intelligence are programmed to connect with people at a deeper level.

04 Jun 2018 12:42 AM

The engineers have built their own dataset to train chatbots called Persona-Chat, which has more than 160,000 lines of dialogue.

Facebook trains its chatbots to be more chatty!

The researchers want to give chatbots a ‘consistent personality’ which will help them have better conversations.

29 Jan 2018 9:38 AM

It will reduce the cost for a company as human labour will go down once data is managed by robots. (Representaional image: AFP)

Chatbots are here to revolutionise the customer care experience

The technology makes use of the data collected over a period of time and processes it to communicate with a customer like a human.

21 Dec 2017 2:02 PM

A chatbot should ideally be assigned to provide answers to such questions and once a customer is satisfied with the responses and wishes to proceed, an agent can be brought forth to answer specific queries and solve more complex concerns.

Chatting a girl or understanding chatbots – College days once again in business?

The current crop of commercialised chatbots has not been optimally designed keeping in mind the functions they are to perform.

13 Dec 2017 9:38 PM

Several leading travel portals across the world, including the likes of Kayak and Skyscanner have launched their own chatbots. (representative image)

Chatbots are transforming the online travel space

Bots are able to capture valuable customer insights, helping them deliver a more personalised customer experience.

07 Dec 2017 2:58 PM

Supply chain is perhaps the most data-rich environment in the businesses of today.

AI and Data Science: Accelerating supply chain industry

With the help of AI, a variety of tasks can be escalated with limited scope for human error.

18 Nov 2017 9:58 AM

These chatbots have become an inevitable part of 'chat products' such as Facebook Messenger, Telegram and Text Messages.

Twitter’s chatbots are talk of the town

A direct Message Card can be used to initiate interactions with the bot.

28 May 2017 12:28 AM

The move comes as Facebook is under pressure to profit from services such as Messenger, WhatsApp and Instagram, having recently told investors it is hitting a limit on the number of ads it can pack into the online social network.

Facebook lets Messenger 'bots' tap analytic smarts

Facebook last week rolled out news feed ads that open into Messenger exchanges, and began letting businesses send "sponsored messages".

14 Nov 2016 9:20 PM

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Shobhaa De

chatbots